Senior Employee Relations Consultant
Core
Senior Employee Relations Consultant serving as the primary point of contact for colleagues to resolve performance, attendance, behavioral, and policy-related issues via phone and other channels.
Role type
Senior IC employee relations consultant
Builds
Resolution of colleague issues and application of company policies
Domain
Healthcare / Human Resources
Deliverable
client delivery
Required skills
Employee relations, labor relations, policy interpretation, conflict management, investigation, negotiation, real-time problem solving, prioritization
Preferred skills
Mentoring, leadership, mediation, consulting, knowledge of employment/labor laws, PHR/SPHR/CP/SCP certifications
Technologies
Self-serve portal, Ethics Line
Responsibilities
Serve as first point of contact for leaders and colleagues via centralized phone system; Review and assess inquiries via email, portal, or Ethics Line; Consult with leaders regarding colleague discipline and performance issues; Partner with Legal partners to retain and provide records; Respond to general inquiries related to workforce reduction.
Seniority
Senior, hands-on IC
