Account Manager (Bilingual- English & Spanish), Location: Colombia
Core
Build long-term relationships with customers and partners to drive profitable growth and execute timely solutions for SOTI's enterprise mobility management solutions.
Role type
Account Manager (Bilingual)
Builds
Enterprise Mobility Management solutions for key accounts and partners
Domain
High Tech / Enterprise Mobility Management
Deliverable
client delivery
Required skills
partner relationship management, sales quota attainment, strategic account planning, issue escalation management, cross-functional coordination, technical/contractual negotiation, territory growth strategy
Preferred skills
Enterprise Mobility Management market knowledge, strategy development, business development, independent operation in dynamic environments
Technologies
Enterprise Mobility Management platforms
Responsibilities
Operate as the lead point of contact for customer matters; Build and maintain strong, long-lasting customer relationships; Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors; Forecast and track key account metrics; Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment; Assist with high severity requests or issue escalations as needed; Establishes productive, professional relationships with key personnel in assigned partner accounts; Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations; Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts; Sells through partner organizations to end users in coordination with partner sales
Seniority
Mid-level, hands-on IC