Senior Account Manager
Core
Own and manage relationships with strategic enterprise clients for Kota Embed, driving expansion across new countries and deepening stakeholder ties.
Role type
Senior Account Manager (Embedded Insurance)
Builds
Kota Embed (embedded insurance solution)
Domain
Insurance, Benefits, SaaS, Fintech
Deliverable
client delivery
Required skills
strategic account management, enterprise client relationship building, complex renewal management, multi-year engagement leadership, cross-functional coordination, data-driven account performance tracking, technical product understanding, commercial proposition crafting
Preferred skills
health insurance, benefits, EOR/GP, SaaS/Fintech domain experience
Technologies
technical API documentation, balance sheet analysis
Responsibilities
Drive client growth by expanding usage across new countries and product modules; coordinate internal execution of upsell and expansion triggers; act as primary contact for post-launch clients building multi-level relationships; run structured QBRs to align stakeholders; own client-level escalations coordinating resolution across Product, Integrations, and Operations; track account performance metrics and surface trends/risks; distil client feedback to shape product and partnership models
Seniority
Senior, hands-on IC