Principal Relationship Management and Business Development Manager (Remote-Eligible)
Core
Principal Relationship Management and Business Development Manager supporting day-to-day partner operations and coordinating with regional Acquiring and Payment Enablement partners to maintain and grow Discover Network acceptance in the Caribbean & Central America.
Role type
Senior IC relationship management and business development manager
Builds
Discover Network acceptance and partner adoption in Caribbean & Central America markets
Domain
Financial services / Payments / Merchant Acquiring
Deliverable
client delivery
Required skills
client management, sales support, business development, operational partner management, contract administration, lead generation, market research, compliance (AML/KYC/EDD), performance tracking, territory planning
Preferred skills
payment network operations, merchant acquiring, fintech partner management, Caribbean/Latin American payments ecosystems, partner deliverable management, volume reporting analysis, Spanish fluency
Technologies
Payment processing systems, transaction reporting tools, CRM (implied)
Responsibilities
Serve as primary operational contact for acquiring partners; execute partner acquisition initiatives; develop territory/prospect plans; track merchant acceptance metrics and transaction reporting; represent Discover Network at regional industry gatherings; review partner volume metrics and escalate performance risks; coordinate contract terms and amendment workflows; drive acceptance campaigns across merchant verticals; research and identify potential acquiring partners; assist partners with operational and technical onboarding; ensure compliance with AML/KYC/EDD standards; gather local market feedback and competitor activities.
Seniority
Principal, hands-on IC