Senior Business Analyst
Core
Provide data-driven insights and actionable recommendations to the Sales Operations organization to drive business results and operational excellence.
Role type
Senior Business Analyst (Sales Operations)
Builds
Management reports, dashboards, and predictive insights for sales performance and commission accuracy.
Domain
SaaS / Cloud Communications / Sales Operations
Deliverable
dashboards & analysis
Required skills
Data analytics, Data visualization (Tableau, Excel), CRM management (Salesforce), AI tool literacy (LLMs), Financial/Sales compensation knowledge, Root-cause analysis, Stakeholder collaboration
Preferred skills
SQL, Data engineering techniques, Incentive Compensation Management (ICM) platforms (Xactly, Varicent, SAP), SaaS industry experience
Technologies
Tableau, MS Excel, Salesforce, SQL, Hadoop, AI/ML tools (ChatGPT, Claude, Gemini)
Responsibilities
Partner with business leaders to frame and answer critical operational questions; Deliver data narratives and high-impact recommendations to senior management; Establish standard reporting cadences; Conduct deep-dives into business challenges; Leverage AI tools for forward-looking insights and workflow automation; Design analytical solutions for specific business contexts; Query and analyze large-scale datasets; Design and maintain management dashboards; Audit and validate sales commission data.
Seniority
Senior, hands-on IC
