Director of Sales Operation
Core
Design the commercial operating system, governance, and standard work for a high-growth medical device equipment company, while leading the Inside Sales organization.
Role type
Director of Sales Operations and Inside Sales Leadership
Builds
A governed commercial operating system, scalable inside sales processes, and reliable data infrastructure for a life-sciences-focused business
Domain
Medical device manufacturing equipment and services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce administration and governance, commercial planning and forecasting, territory design and quota modeling, data analytics and reporting, inside sales leadership, process improvement (PDCA), stakeholder management
Preferred skills
Experience scaling commercial operations in high-growth environments, expertise in Dun & Bradstreet data utilization, knowledge of ABM and whitespace analysis
Technologies
Salesforce, Dun & Bradstreet
Responsibilities
Lead Sales Operations and Inside Sales teams to establish priorities and build a culture of continuous improvement; Administer and govern Salesforce as the system of record for pipeline, forecasts, and commercial history; Translate fiscal-year plans into territories, quotas, and seller expectations; Produce monthly commercial reporting packages including bookings, pipeline coverage, and forecast accuracy.
Seniority
Director, hands-on IC with strategic scope