Customer Success Manager
Core
Act as a trusted advisor to trading and financial services clients in Central and Eastern Europe to drive adoption, retention, and long-term success of LSEG solutions.
Role type
Senior Associate Customer Success Manager
Builds
LSEG financial market infrastructure and data solutions
Domain
Financial Markets / Trading Infrastructure
Required skills
Customer success strategy, client relationship management, strategic engagement, risk management, product usage analysis, cross-functional collaboration, industry event representation
Preferred skills
Pre-sales experience, trading domain knowledge, senior executive engagement, financial services background
Technologies
N/A
Responsibilities
Develop and execute customer success strategies; lead tailored client engagements via virtual meetings and training; monitor product usage and feedback; serve as liaison between clients and internal product teams; represent LSEG at industry events
Seniority
Senior Associate