Employee Relations Manager
Core
Lead complex and sensitive workplace investigations, provide functional leadership and guidance to the investigative team, and serve as a subject matter expert on HR policy and employee relations matters.
Role type
Senior functional leader (no direct reports) in Employee Relations
Builds
Workplace investigation outcomes, policy improvements, and team capability
Domain
Human Resources / Employee Relations / Compliance
Required skills
Workplace investigation, evidence analysis, credibility assessment, policy interpretation, stakeholder consultation, data analysis, coaching, risk assessment
Preferred skills
Financial services or retail experience, PHR/SPHR certification, high-volume case portfolio management
Technologies
Microsoft Word, Excel, PowerPoint, email, calendar, intranet
Responsibilities
Conduct complex workplace investigations from intake to resolution; provide guidance on workload balancing and investigation quality; monitor case-management indicators to improve processes; coach team members on investigative judgment and skills; analyze case data to identify emerging trends and systemic issues; contribute to continuous improvement of HR policies
Seniority
Senior, functional leadership
