Senior HR Case Manager
Core
Investigate complex complaints (harassment, discrimination, policy violations) via the Ethics Line and other channels, conduct interviews, and recommend disciplinary actions or process improvements.
Role type
Senior HR Case Manager (Investigations & Employee Relations)
Builds
Case Management system documentation, trend analysis reports, and HR strategy recommendations
Domain
Human Resources / Employee Relations / Compliance
Required skills
Investigation of wrongful conduct, documentation in case management systems, trend analysis, project leadership, stakeholder management, legal compliance knowledge
Preferred skills
State and federal labor law knowledge, facilitation and mediation, problem solving, detail-oriented documentation, Microsoft Office proficiency, proactive trend identification
Technologies
Microsoft Office (Word, Excel, PowerPoint), Case Management system, company email/intranet
Responsibilities
Investigate complaints of wrongful conduct, Document investigation and final decisions, Analyze trends and partner with other teams, Lead special projects
Seniority
Senior, hands-on IC
