Key Account Manager
Core
Own end-to-end relationships with assigned key accounts, acting as the trusted advisor and primary escalation point for all client needs.
Role type
Key Account Manager
Builds
Revenue growth, contract renewals, and cross-sell/upsell opportunities for key accounts in the payments industry.
Domain
Payments / Financial Services
Deliverable
client delivery
Required skills
Strategic account planning, contract negotiation, revenue forecasting, profitability analysis, executive business reviews, cross-functional partnership
Preferred skills
Managing complex client environments, leading cross-functional initiatives, influencing outcomes without direct authority, strong analytical and problem-solving skills, excellent presentation skills, stakeholder management, customer-centric mindset
Technologies
N/A
Responsibilities
Drive account growth through strategic planning and contract renewals; Lead service governance and executive business reviews; Manage commercial performance including revenue forecasting and billing accuracy; Partner cross-functionally to represent the voice of the customer.
Seniority
Senior, hands-on IC