Senior Account & Relationship Manager
Core
Senior Account & Relationship Manager strengthens adoption and ensures renewal of pharmacy productivity products for customers.
Role type
Senior Account & Relationship Manager
Builds
Pharmacy productivity software adoption and customer retention
Domain
Healthcare / Pharmacy productivity
Deliverable
client delivery
Required skills
Account management, ROI analysis, CRM management, product implementation support, renewal negotiation, stakeholder communication
Preferred skills
Industry software experience, executive-level interaction, time management
Technologies
CRM systems, Microsoft Office Suite
Responsibilities
Prioritize accounts based on risk and growth potential, monitor adoption rates and improve customer ROI, act as liaison between product management and customers, facilitate implementation transitions, manage Red Accounts and renewals, maintain CRM data, collaborate with sales and implementation teams
Seniority
Senior, hands-on IC
