Sales Operations Manager (w/m/d)
Core
Build and optimize the Sales Operations function by managing CRM systems, ensuring data quality, and creating KPIs and dashboards to drive sales performance.
Role type
Sales Operations Manager
Builds
Sales-Operations organization, CRM infrastructure, and data-driven sales processes
Domain
Energy and water utilities (B2B)
Deliverable
dashboards & analysis
Required skills
CRM configuration and administration, data structure management, B2B sales process understanding, KPI and reporting design, workflow automation, stakeholder collaboration
Preferred skills
Experience with HubSpot, Salesforce, or Microsoft Dynamics, Excel or BI tools, interest in AI and automation
Technologies
HubSpot, Salesforce, Microsoft Dynamics, Excel, BI tools
Responsibilities
Manage and develop CRM system structure, pipelines, and permissions; Ensure high data quality for forecasting; Build and maintain sales KPIs, reports, and dashboards; Translate sales requirements into processes and workflows; Identify and implement automation and AI use cases; Coordinate with external partners on CRM development; Collaborate with Sales, Marketing, and Senior Management
Seniority
Mid-level, hands-on IC