Senior Channel & Partner Operations Manager (Remote)
Core
Operational backbone for Procore's global partner business, designing processes and data infrastructure to scale reseller, distributor, and referral motions.
Role type
Senior IC channel operations manager (build)
Builds
Global partner operating infrastructure, measurement foundations, deal registration workflows, and reporting dashboards
Domain
SaaS / Channel Operations / Partner Ecosystems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Channel operations at scale, building partner reporting and attribution from scratch, deal registration design, channel conflict management, global partner organization experience, Salesforce fluency, PRM platform familiarity, large scale technology company experience
Preferred skills
MBA or similar advanced degree, experience with two-tier distribution models
Technologies
Salesforce, PRM platforms
Responsibilities
Translate partner strategy into scalable processes and operating cadence; define partner-sourced and partner-influenced attribution logic; design end-to-end deal registration and conflict resolution models; establish global partner operating rhythm including pipeline reviews; partner on partner targets and capacity assumptions; define partner data architecture and PRM requirements; support two-tier distribution mechanics; analyze partner operating model deficiencies; build internal networks across NAMER, EMEA, and APAC; develop partner policies and program documentation
Seniority
Senior, hands-on IC with build mandate