Key Account Manager, UK
Core
Own and grow a portfolio of existing enterprise accounts, driving adoption, retention, and revenue expansion for Monotype's creative and technology solutions.
Role type
Key Account Manager (Enterprise SaaS)
Builds
Strategic account plans, upsell/cross-sell opportunities, and long-term client partnerships
Domain
Creative technology / Typography / SaaS
Deliverable
client delivery
Required skills
consultative selling, account management, strategic planning, negotiation, CRM proficiency, market trend analysis, stakeholder management
Preferred skills
Salesforce experience, AI-powered sales tools familiarity, prospecting strategies
Responsibilities
Develop and execute strategic account plans, identify and close upsell/cross-sell opportunities, lead end-to-end client conversations including renewals, track performance and pipeline via CRM, represent customer voice internally, stay informed on competitive activity
Seniority
Mid-Senior, quota-carrying IC