Key Account Manager - DACH
Core
Own and grow a portfolio of existing enterprise accounts, driving adoption, retention, and revenue expansion for creative and technology solutions.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Creative and technology solutions (typefaces, font technologies) for global brands and creative professionals
Domain
Creative software and technology industry
Deliverable
client delivery
Required skills
consultative selling, strategic account planning, upsell/cross-sell execution, CRM management, market trend analysis, senior-level stakeholder engagement, territory management
Preferred skills
Salesforce experience, SaaS/digital media sales background, creativity and design passion
Technologies
Salesforce
Responsibilities
Develop and execute strategic account plans, identify and close upsell/cross-sell opportunities, lead end-to-end client conversations including renewals and negotiations, track performance and pipeline via CRM, represent customer voice internally to drive product innovation, stay informed on competitive activity
Seniority
Senior, hands-on IC