CareerPlan

Director, Financial Services Customer Partner - Incentive

New York, NY, USAFull-time$159k–$344k2026-10-26 → 2026-11-11

Core

Strategic architect of high-value customer relationships in Financial Services, driving growth, profitability, and P&L ownership for Kyndryl's most significant accounts.

Role type

Director, Financial Services Customer Partner

Builds

Strategic account plans, executive alliances, and tailored IT services solutions for C-suite clients.

Domain

Financial Services / Capital Markets / IT Services

Required skills

Account P&L management, Financial Services domain expertise, Sales process end-to-end management, Revenue growth strategy, C-suite relationship building, Business and technology trend analysis

Preferred skills

Bachelor's or Master's degree, Sales experience in technical solutions

Responsibilities

Develop and execute account strategies to grow and retain key accounts, Cultivate deep connections with top-level decision-makers, Own the account P&L ensuring customer satisfaction and compliance, Maximize renewals and expand scope of existing work, Partner with sales teams to build a go-to-market pipeline, Deliver bespoke services tailored to unique customer needs

Seniority

Director, strategic leadership