CareerPlan

Director, Customer Partner - Consumer & Travel

Houston (US152472)Full-time$162k–$291k2026-09-30 → 2026-11-11
Hybrid

Core

Strategic architect of high-value customer relationships, driving growth, profitability, and P&L ownership for Kyndryl's most significant accounts in the Travel & Transportation sector.

Role type

Director, Customer Partner (Account Leadership)

Builds

Strategic account plans, executive alliances, and go-to-market pipelines for complex business challenges.

Domain

IT Services / Consulting / Travel & Transportation

Deliverable

client delivery

Required skills

Account P&L management, Travel & Transportation industry expertise, end-to-end sales process management, revenue growth and profitability analysis, C-suite relationship building, strategic account planning

Preferred skills

Bachelor's or Master's degree, sales experience in technical solutions

Technologies

Microsoft, Google, Amazon (certifications)

Responsibilities

Develop and execute cutting-edge account strategies to grow and retain valuable accounts; cultivate deep connections with top-level decision-makers; own the account P&L ensuring customer satisfaction and compliance; orchestrate collaboration with sales teams to manage the prospecting-to-closing process; deliver tailor-made bespoke services to unique customer needs.

Seniority

Director, strategic leadership