Director, Customer Partner - Consumer & Travel
Core
Strategic architect of high-value customer relationships, driving growth, profitability, and P&L ownership for Kyndryl's most significant accounts in the Travel & Transportation sector.
Role type
Director, Customer Partner (Account Leadership)
Builds
Strategic account plans, executive alliances, and go-to-market pipelines for complex business challenges.
Domain
IT Services / Consulting / Travel & Transportation
Deliverable
client delivery
Required skills
Account P&L management, Travel & Transportation industry expertise, end-to-end sales process management, revenue growth and profitability analysis, C-suite relationship building, strategic account planning
Preferred skills
Bachelor's or Master's degree, sales experience in technical solutions
Technologies
Microsoft, Google, Amazon (certifications)
Responsibilities
Develop and execute cutting-edge account strategies to grow and retain valuable accounts; cultivate deep connections with top-level decision-makers; own the account P&L ensuring customer satisfaction and compliance; orchestrate collaboration with sales teams to manage the prospecting-to-closing process; deliver tailor-made bespoke services to unique customer needs.
Seniority
Director, strategic leadership