CareerPlan

Sales Enablement Specialist

Alajuela, CRFull-time2026-10-09 → 2026-11-11
Hybrid

Core

Dedicated enablement partner for the Ground Floor Retail Sales Team, building assets and resolving sales friction to drive merchant transactions.

Role type

Sales Enablement Specialist

Builds

Sales assets, battlecards, playbooks, and one-pagers

Domain

Consumer finance / Retail point-of-sale

Deliverable

product features

Required skills

Ticket intake and triage, performance gap analysis, sales asset creation, data reporting, cross-functional partnership

Preferred skills

Ticketing systems (Salesforce, Jira, Zendesk), Sales content platforms (Highspot, Seismic), Adobe Illustrator/Photoshop/Canva, Project management tools (Smartsheet, Monday), SPIN selling method

Technologies

Microsoft Excel, Word, OneNote, Teams, Salesforce, Jira, Zendesk, Highspot, Seismic, Showpad, Smartsheet, Monday, Wrike

Responsibilities

Log, prioritize, route, and resolve enablement requests; Identify performance gaps in sales data and deliver targeted enablement; Build and maintain sales assets and playbooks; Report on ticket volume and resolution time

Seniority

Mid-level, hands-on IC