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Employee Relations Director

London, England (Angel Lane)💼 Full-time🗓 2026-09-23 → 2026-09-27

Core

Develop and leverage employee relations best practices and processes to support a culture of decency and fairness, managing investigations and advising on ER matters across the UK, Ireland, and Europe.

Role type

Senior IC employee relations director

Builds

A culture consistent with Mastercard values through effective employee relations management and process improvements

Domain

Global payments technology

Deliverable

client delivery

Required skills

employment law expertise, investigative skills, project management, data analysis, cross-functional partnership, risk management in termination, performance management, merger and acquisition knowledge, TUPE compliance, disciplinary process management, absence management

Preferred skills

CIPD qualification, experience in complex multi-national matrixed environments, broader European market experience

Technologies

case management system

Responsibilities

Provide expert advice on company policies and processes; manage employee relations issues and investigations; investigate complaints of discrimination, harassment, and retaliation; prepare investigative documentation; maintain investigation and reorganization data; provide periodic reporting to senior stakeholders; establish cross-functional relationships; advise on ER topics including performance management, M&A, TUPE, and termination risk; partner on control functions; create insights from data to drive process improvements

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