US Sales Operations Associate Director & Excellence
Core
Strategic business partner optimizing the effectiveness, efficiency, and execution of the U.S. field sales organization through operating strategies, performance frameworks, and cross-functional initiatives.
Role type
Associate Director, Sales Operations (Strategic IC)
Builds
Sales operating strategies, performance management frameworks, business processes, and field engagement initiatives
Domain
Pharmaceutical/Biotech/Healthcare Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Sales performance management, strategic analytics, process optimization, cross-functional stakeholder influence, project management, organizational effectiveness, communications, change management
Preferred skills
Pharmaceutical/biotech/healthcare industry experience, sales leadership experience, team leading
Technologies
Sales operations tools, performance measurement tools, dashboards
Responsibilities
Lead business review process (monthly/quarterly/annual) with Sales Leadership; establish single source of truth for sales reporting and KPIs; optimize sales processes to reduce administrative burden; manage sales operations tools and governance; coordinate national sales calendar and cross-functional activities; drive adoption of performance measurement tools; act as trusted advisor to VP of US Sales and National Sales Directors; facilitate leadership team meetings and follow-through on priorities; support execution of national meetings and field-facing programs; drive clear, consistent communication to the field organization; lead strategic initiatives for operational effectiveness and employee engagement.
Seniority
Senior, hands-on IC with strategic advisory responsibilities