Associate Director, Field Operations
Core
Drive effectiveness, execution, and operational excellence of customer-facing field teams across Commercial and Medical Affairs by translating strategy into actionable execution frameworks.
Role type
Senior IC field operations leader (pharmaceuticals)
Builds
Field execution frameworks, performance dashboards, and business review cadences
Domain
Pharmaceuticals / Biotechnology / Healthcare
Deliverable
product features
Required skills
Field force effectiveness, sales/medical operations, commercial operations, analytics, CRM, data visualization, KPI frameworks, territory management
Preferred skills
Product launch experience, Veeva CRM, Tableau, Power BI
Technologies
Veeva CRM, Tableau, Power BI, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Partner with Commercial and Medical Affairs leadership to define field force effectiveness priorities; Translate brand and medical strategy into actionable field execution frameworks; Identify opportunities to improve field productivity and execution quality; Define and manage field KPIs, dashboards, and reporting; Monitor performance trends and provide data-driven recommendations; Lead development of business reviews and performance updates; Support targeting, segmentation, and call planning strategies; Manage Field Force Effectiveness governance process; Support Plan of Action (POA) processes and operating cadence.
Seniority
Senior, hands-on IC
