Key Client Manager
Core
Building and nurturing relationships with assigned accounts to ensure client satisfaction and drive expansion across solution areas.
Role type
Key Client Manager (Sales/Account Management)
Builds
Tailored solutions and business opportunities for clients
Domain
IT Services / Technology Consulting
Deliverable
client delivery
Required skills
strategic thinking, advanced planning, revenue and margin target management, client churn minimization, retention maximization, technology sales methods knowledge, account strategy development, stakeholder alignment, business development, Salesforce.com proficiency
Preferred skills
global partner management experience, diverse audience communication adaptation, independent problem-solving, influence
Technologies
Salesforce.com
Responsibilities
Manage and grow relationships with assigned accounts, meet revenue and margin targets, minimize client churn, maximize retention, develop and implement account strategies, address client issues, transform client needs into actionable solutions
Seniority
Individual Contributor, mid-to-senior level