Solutions Engineer
Core
Pre-sales and post-sales technical support for cyber security and data protection solutions, acting as a technical advisor to sales teams and customers.
Role type
Sales Solutions Engineer (Pre-sales focus)
Builds
Cyber security and data protection solutions for MSPs, partners, and end customers
Domain
Cyber Security / Data Protection / Cloud Infrastructure
Deliverable
client delivery
Required skills
Backup and Disaster Recovery solution design, Antivirus/Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security, Cloud-based applications (Microsoft 365, Google Workspace), Technical troubleshooting, RFI/RFP response, MSP RMM platform integration
Preferred skills
Linux or other operating systems knowledge, Cross-functional collaboration, Customer requirement analysis
Technologies
Acronis Platform, Microsoft 365, Google Workspace, MSP RMM platforms
Responsibilities
Conduct product demos and pitch solutions, Analyze business requirements and develop cost-effective solutions, Facilitate proof of concept activities, Develop responses to RFIs and RFPs, Integrate MSP RMM platforms with Acronis Platform, Provide technical feedback to Product and Engineering teams
Seniority
Mid-level (4-5 years experience), hands-on IC