Case Manager
Core
Provide specialist advice to Senior Leaders in HR and the business on case management, support the case team, and represent the company at tribunal hearings.
Role type
Senior HR Case Manager (Employee Relations)
Builds
End-to-end processes for Early Conciliation and Tribunal Claims, disciplinary hearings, and grievance resolutions.
Domain
Human Resources / Employee Relations / Legal Compliance
Deliverable
client delivery
Required skills
Managing tribunal claims, conducting investigations, supporting disciplinary and grievance hearings, data analysis for trends, process improvement, policy interpretation
Preferred skills
Articulate presentation of data, proficiency in Excel/PowerPoint/Word, influencing people leaders, problem-solving approach
Technologies
Workday, IT platforms
Responsibilities
Conduct investigations and support disciplinary hearings, support people leaders with conflict issues, manage end-to-end processes for tribunal claims, train and guide leaders in case management, produce trends and analyze data on employee relations, drive compliance and continuous improvement in policies and procedures
Seniority
Senior, hands-on IC
