International Business Manager
Core
Manage and influence relationships with internal and external shareholders to drive market penetration, brand presence, and profitability across a restaurant portfolio in Japan and Korea.
Role type
Senior International Business Manager (Franchise/Licensee Operations)
Builds
Restaurant operations and brand equity for JV partners, licensees, and franchisees
Domain
QSR/Fast Casual Restaurant Industry
Deliverable
client delivery
Required skills
Business planning, stakeholder management, operational excellence, coaching, budget management, KPI tracking, OKR implementation, organizational design, succession planning, cost optimization, site selection approval
Preferred skills
Franchise general management experience, Director of Ops experience, technical training delivery, customer focus, decision-making authority, regional campaign management
Technologies
OKR frameworks, coaching models
Responsibilities
Establish and maintain strong business partnerships with local partners and licensees; set clear KPI targets and align with local partners to achieve business goals; coach and train new International Licensee Operations Managers; oversee partner performance to ensure brand standards and profitability; manage company budget and document franchisee interactions; lead cross-functional teams to support partner growth; travel upwards of 60% within multiple regions.