Assistant Operations Manager, Global Hospitality Services
Core
Deliver high-quality workplace experiences across client center operations, reception, event catering, and colleague dining for Citi's Japan market.
Role type
Assistant Operations Manager (Global Hospitality Services)
Builds
Client center services, reception, event catering, colleague dining, and vending operations
Domain
Financial Services / Corporate Hospitality
Deliverable
product features
Required skills
Vendor management, operational controls, budget management, compliance coordination, statistical reporting, multi-site operations oversight
Preferred skills
Food Safety Management certification (HACCP), PMP or Lean Six Sigma, large matrixed global organization experience
Technologies
None stated
Responsibilities
Coordinate day-to-day hospitality operations across multiple service lines; Manage third-party vendor relationships; Support the Operations Manager as a subject matter expert; Improve service quality continuously; Assist in managing operational budgets; Coordinate the implementation of compliance guidelines
Seniority
Mid-Senior, hands-on IC
