Key Account Manager
Core
Managing key customer relationships to drive growth, retention, and revenue in the enterprise security market.
Role type
Key Account Manager
Builds
Customer success and revenue growth for enterprise security integrator services
Domain
Enterprise Security / Physical Security
Deliverable
client delivery
Required skills
relationship building, business acumen, sales planning, stakeholder engagement, persuasive communication, margin and revenue target achievement
Preferred skills
technical and non-technical concept articulation, adaptability, resourcefulness
Technologies
Outlook, Word, Excel
Responsibilities
Engage customers proactively and reactively to deliver high levels of customer success; research customer business and identify key stakeholders; develop sales growth plans to increase share of wallet; prepare persuasive discussion points to elevate client value proposition; collaborate with sales teams to accelerate organizational success; achieve monthly and annual margin, revenue, and renewals targets.
Seniority
Individual Contributor, mid-to-senior level