Account Manager
Core
Managing key accounts for fire safety and security services, focusing on relationship building, service improvement, and new customer acquisition in Queensland.
Role type
Key Account Manager
Builds
Fire safety and security service/maintenance and installation solutions
Domain
Fire safety and security services
Deliverable
client delivery
Required skills
relationship management, commercial acumen, pricing and margin understanding, customer requirement analysis, service solution creation, sales to major clients and SMEs
Preferred skills
electronic security industry experience, technical knowledge, allied industry experience (Fire, HVAC, Building Automation, Commercial Electrical)
Technologies
N/A
Responsibilities
Strengthen partnerships with existing customers and identify growth opportunities, identify new customers through stakeholder relationships, develop and execute targeted strategies, resolve customer queries, manage client contractual and compliance expectations, ensure accurate invoicing and follow up on aged debtors, provide weekly pipeline reports and forecasting
Seniority
Mid-Senior, hands-on IC