Associate Renewals Manager
Core
Own and execute a portfolio of renewal contracts in an assigned territory to minimize financial attrition and maximize revenue.
Role type
Associate Renewal Manager
Builds
Salesforce CRM contracts and services
Domain
SaaS / Customer Success
Required skills
contract negotiation, process management, forecasting, stakeholder collaboration, risk mitigation, up-selling, cross-selling
Preferred skills
Salesforce product knowledge, enterprise CRM experience, global customer relationship management
Technologies
Salesforce CRM, Enterprise CRM systems
Responsibilities
Develop and execute win/win negotiation strategies for small account contract renewals; Achieve financial targets for minimizing attrition and boosting incremental revenue; Own and manage the renewals process in collaboration with account teams; Communicate attrition risk and maintain a rolling 120 day forecast; Follow best practices for internal processes including Opportunity Management and Data Quality.
Seniority
Mid-level, hands-on IC