CareerPlan

Lead Account Solution Engineer

South Africa - JohannesburgFull-time2026-11-10

Core

Crafting innovative customer engagement strategies, demonstrating Salesforce platform capabilities, and translating complex business needs into impactful solutions for senior stakeholders.

Role type

Lead Account Solution Engineer (Pre-Sales & Consulting)

Builds

Tailored Salesforce solutions, customer journey strategies, and IT roadmaps for large enterprises.

Domain

Enterprise Software / CRM / Generative AI / Financial Services

Required skills

Solution design, Generative AI and Autonomous Agents expertise, Cloud and CRM knowledge, Business acumen, Executive presence, Cross-functional team leadership

Preferred skills

Energy & Mining domain experience, Salesforce certifications (Agentforce, Data 360, Sales Cloud, Service Cloud, Industry Cloud), System Integrator background

Technologies

Salesforce Agentforce, Data 360, Sales Cloud, Service Cloud, Salesforce Industry Cloud, Generative AI, Autonomous Agents

Responsibilities

Partner with Business and IT teams for solution discovery and design; Conduct live demos, prototypes, and presentations to support sales cycles; Act as a trusted advisor to drive platform adoption; Build and articulate customer journey strategies and IT roadmaps; Lead cross-functional teams to develop comprehensive solutions.

Seniority

Senior, hands-on IC