Enterprise Account Executive - Service Cloud
Core
Enterprise Account Executive specializing in Agentforce Service to lead the transformation of German enterprises from traditional contact centers to the Agentic Enterprise.
Role type
Senior Enterprise Account Executive (SaaS/AI)
Builds
Salesforce Agentforce Service platform for internal and external service domains
Domain
Customer Service / AI / SaaS
Deliverable
production ML models
Required skills
Complex SaaS sales, Strategic account planning, C-level executive engagement, AI platform articulation, Solution orchestration
Preferred skills
System Integrator/Consulting background, Client-side Service Transformation experience, Industry practitioner in Transport/Logistics/Services
Technologies
Agentforce, AI models, Service platforms
Responsibilities
Partner with Core AEs to identify strategic opportunities, Engage Heads of Customer Service/IT/HR and C-Level executives, Articulate how AI resolves routine cases autonomously, Lead the sales cycle coordinating Solution Engineers and Partners