API Field Specialist, Slack
Core
Customer-facing technical expert specializing in API monetization, usage forecasting, and complex sales cycles for Slack's API revenue stream.
Role type
Senior Individual Contributor (Sr. Manager level) API Field Specialist
Builds
API usage-based revenue streams and customer trust through technical and quantitative expertise
Domain
SaaS / API Economy / Usage-based Pricing
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Deep API fluency, usage-based pricing modeling, quantitative forecasting, technical sales partnership, stakeholder management, product feedback integration
Preferred skills
Experience with token-based APIs (LLMs), cost optimization for enterprise, building reusable sales frameworks
Technologies
Slack API, usage forecasting calculators, rate limiting systems
Responsibilities
Partner with Account Executives on API deals involving rate limits and usage pricing; explain API mechanics and usage patterns to technical buyers; size deals using forecasting models; validate usage assumptions with customer technical teams; feed field learnings to product and pricing teams; build playbooks for AE self-service
Seniority
Senior Individual Contributor (targeting Sr. Manager level)