Account Solution Engineer, Higher Education
Core
Account Solution Engineer for Higher Education, bridging technology and strategy to drive digital transformation for institutions.
Role type
Senior IC Account Solution Engineer (Higher Education)
Builds
Tailored Salesforce solutions (including Agentforce, Data360, Education Cloud) for higher education institutions
Domain
Higher Education / Enterprise CRM / Generative AI
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce platform expertise, Generative AI/LLM concepts, Higher Education operations knowledge, RFP/Proposal management, Technical solution design, Stakeholder communication
Preferred skills
Agentforce for Education, Salesforce Industries (Vlocity), OmniScript, Industry Common Components
Technologies
Salesforce, Agentforce, Data360, Education Cloud, Experience Cloud, Vlocity
Responsibilities
Lead technical aspects of the sales cycle from discovery to close; Engage with institutions to map challenges to Salesforce solutions; Prepare and present tailored demonstrations; Translate education business processes into technology solutions; Lead technical responses to RFPs and RFIs; Support consumption and activation efforts including QBRs and workshops; Develop and present AI/Data use cases including POCs and technical deep-dives.
Seniority
Senior, hands-on IC
