Senior Solution Engineer, Malaysia
Core
Account Solution Engineer partnering with SMB organizations in Malaysia to drive digital transformation and business outcomes through Salesforce AI CRM solutions.
Role type
Senior IC Account Solution Engineer (Presales)
Builds
Strategic Salesforce solutions and connected customer experiences for SMBs
Domain
CRM / Sales Technology / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce platform expertise, presales consulting, solution architecture, business problem solving, stakeholder management, cross-functional leadership, technical discovery, strategic pitching, rapid prototyping, industry knowledge
Preferred skills
Salesforce certifications, CRM industry experience, web technologies (HTML), local enterprise ecosystem familiarity
Technologies
Salesforce Agentforce, Salesforce CRM, relational databases, web technologies
Responsibilities
Conduct discovery sessions and workshops to understand SMB challenges; align innovative strategies to multi-product Salesforce solutions; deliver transformational pitches with live product demonstrations; orchestrate cross-functional engagements; develop customized solution stories; position Salesforce solutions to achieve customer business objectives.
Seniority
Senior, hands-on IC
