Director, Sales Renewal
Core
Director of Sales Renewals leading a team to drive gross/net retention, forecast accuracy, and expansion opportunities for enterprise SaaS customers.
Role type
Senior IC sales leader (renewals)
Builds
Renewal strategies, playbooks, and scalable operating models for enterprise accounts
Domain
B2B SaaS / Agentic Process Automation
Required skills
B2B SaaS sales, team leadership, recurring revenue metrics ownership, complex enterprise negotiations, SaaS financial acumen, cross-functional partnership, operational discipline, Salesforce fluency
Preferred skills
AI/automation experience, enterprise software background
Technologies
Salesforce, revenue intelligence tools
Responsibilities
Own renewal performance metrics (GRR, NRR, forecast accuracy), lead and coach renewal professionals, build renewal strategies for enterprise accounts, create disciplined renewal motions, partner with Account Executives and Customer Success, identify expansion opportunities, drive forecasting, lead complex negotiations, use data to identify churn risk, standardize playbooks and tooling, surface churn themes to leadership
Seniority
Director, hands-on IC with people leadership