Manager, Business Development - Commercial
Core
Lead a regional Business Development organization to generate pipeline, drive revenue growth, and expand market reach for Genesys's AI-powered customer experience platform.
Role type
Manager, Business Development (Commercial)
Builds
Pipeline generation strategy and a scalable BDR team for enterprise SaaS customers
Domain
SaaS / Cloud / Customer Experience / AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SaaS business development, team leadership (BDR/SDR), pipeline strategy, enterprise sales motions, data-driven decision making, stakeholder management, coaching, CRM proficiency
Preferred skills
Scaling BD orgs in high-growth environments, account-based marketing, modern prospecting tools, articulating complex AI solutions
Technologies
Salesforce, Salesloft, Tableau
Responsibilities
Lead and coach a team of BDRs; own end-to-end pipeline generation strategy; build talent development programs; drive conversion rate improvements; partner on go-to-market strategies; oversee forecasting and performance metrics; analyze pipeline data to optimize prospecting; build repeatable processes and playbooks; collaborate with global stakeholders on best practices; champion AI-enabled prospecting tools
Seniority
Manager, hands-on leadership