Account Director, Enterprise
Core
Senior commercial leadership role driving revenue growth for Genesys's AI-powered experience orchestration platform across Sub-Saharan Africa.
Role type
Senior Account Director, Enterprise
Builds
Genesys Cloud™ (AI, Orchestration, and Platform solutions)
Domain
Customer Experience (CX) / AI / Enterprise Software
Deliverable
production ML models | product features
Required skills
Enterprise technology sales, C-suite relationship building, strategic account planning, complex deal negotiation, channel partner management, ROI modeling, AI/CX solution positioning
Preferred skills
MEDDPICC methodology, contact centre/UC background, existing executive relationships in FSI/telco/public sector, partner-led sales experience
Technologies
Genesys Cloud, Genesys Cloud Copilot, Virtual Agents, AI Studio, Supervisor AI
Responsibilities
Own and exceed annual revenue targets for enterprise and strategic accounts; Develop multi-year territory and account plans; Lead full sales lifecycle from pipeline generation to close; Establish trusted advisor relationships at C-suite and Board level; Represent Genesys at key industry forums and government sessions; Champion Genesys's AI-first narrative and educate executives on business case for Agentic AI
Seniority
Senior, hands-on IC