Senior Sales Transformation Manager
Core
Drive commercial success of Genesys's product and transformation initiatives by owning sales readiness, revenue potential, and risk evaluation across a high-impact portfolio of programs.
Role type
Senior Sales Transformation Manager (Strategic IC)
Builds
AI-powered experience orchestration platform for enterprise customer service
Domain
Enterprise Software / B2B Sales Operations / AI Customer Experience
Deliverable
product features
Required skills
Program management, business operations, enterprise sales strategy, sales operations, go-to-market strategy, commercial risk assessment, business case development, financial modeling, ROI analysis, portfolio management, strategic planning
Preferred skills
Genesys product knowledge, partnership with senior revenue leaders, channel or partner-led sales models, PMP certification
Technologies
Smartsheet, Asana
Responsibilities
Own end-to-end governance of the One Genesys Framework (OGF) sales portfolio, Evaluate and quantify commercial risk and revenue impact across programs, Develop structured frameworks to assess sales readiness, Drive alignment between Sales, Product, Marketing, Finance, and Partner teams, Shape executive decision-making with synthesized insights, Identify cross-initiative conflicts and capacity constraints, Lead business case development with revenue modeling and scenario analysis, Influence initiative design for commercial viability, Facilitate readiness reviews and stakeholder alignment, Serve as a trusted advisor to senior sales leadership
Seniority
Senior, hands-on IC with strategic advisory responsibilities