Senior Account Executive
Core
Senior Account Executive driving net new business acquisition and expanding existing customer relationships for AI-powered experience orchestration solutions.
Role type
Senior Enterprise Account Executive (Consultative Sales)
Builds
AI-powered customer experience orchestration platform (Genesys Cloud)
Domain
Enterprise Software / AI / Customer Experience (CCaaS/SaaS)
Deliverable
production ML models | product features
Required skills
consultative sales, complex sales scenarios, new business acquisition, account expansion, cross-sell/up-sell, strategic account planning, objection handling, negotiation, stakeholder management, B2B sales, cloud/SaaS sales, industry vertical expertise (SP, ISP, IT, Airlines, Real Estate, Travel, Utilities)
Preferred skills
experience in multiple sales roles within software industry, ability to present to senior executives
Technologies
Genesys Cloud, AI orchestration platforms
Responsibilities
Drive net new business acquisition through proactive prospecting and closing new logos; Manage and grow existing accounts by identifying cross-sell and up-sell opportunities; Build and execute strategic account plans balancing short-term wins with long-term growth; Collaborate with pre-sales and cross-functional teams to deliver value propositions; Negotiate and close complex sales opportunities; Act as a trusted advisor guiding prospects and customers on strategic initiatives; Maintain and expand relationships with key stakeholders.
Seniority
Senior, hands-on IC