Director, Sales
Core
Lead enterprise sales and AI transformation for Genesys' experience orchestration platform in the ANZ region.
Role type
Director, Enterprise Sales (ANZ)
Builds
Genesys Cloud AI-powered experience orchestration platform
Domain
SaaS, Customer Experience (CX), AI, Contact Center, Cloud Communications
Deliverable
production ML models | product features
Required skills
sales leadership, new logo acquisition, go-to-market strategy, C-level relationship management, revenue forecasting, team recruitment and development, strategic planning, data-informed decision making, change management
Preferred skills
scaling SaaS/CX/AI/Enterprise Software businesses, executive presence, thought leadership in CX/SaaS markets
Technologies
Genesys Cloud, agentic AI
Responsibilities
Lead and manage a team of Account Executives to deliver on new and existing customer acquisition goals; Define and execute a go-to-market strategy that expands Genesys' market share; Partner with leadership to shape strategic priorities and optimize sales operations; Engage at an executive level in larger deals; Provide actionable insight to executive management on market trends and field performance
Seniority
Director, strategic leadership & team management