Services Engagement Executive
Core
Drive Professional Services growth and revenue for Genesys Cloud and AI solutions in Brazil, leading the end-to-end sales cycle from discovery to deal closure.
Role type
Senior IC services engagement executive (commercial sales)
Builds
Professional Services bookings, revenue, and project profitability for enterprise customers
Domain
Enterprise software, Cloud, AI, Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Complex technology sales, cloud migration sales, AI services sales, solution positioning, effort estimation, commercial negotiation, account planning, C-level stakeholder management, business acumen
Preferred skills
Genesys Cloud portfolio knowledge, Agile project delivery methodologies, connecting technical capabilities with business outcomes
Technologies
Genesys Cloud, AI capabilities, cloud technologies
Responsibilities
Own Professional Services bookings and revenue targets; Drive services account strategies; Partner with sales and technical teams; Lead customer discovery; Position cloud migration and AI solutions; Lead the services sales cycle including SOW and negotiation; Build trusted relationships with executives
Seniority
Senior, hands-on IC