Director, Solution Area Specialists Manager - Cloud & AI Platform

## About the role Develops and empowers teams to lead end-to-end artificial intelligence (AI) and cloud-driven transformation initiatives for customers. Works with area or organization leaders to ensure an accurate forecast through pipeline management and a deal-based forecast in each of the core solution areas. ## Customer Engagement and Partnership Acts as a prominent customer and partner advocate within the subsidiary/area, providing feedback to solution area leaders to shape strategy and drive continuous improvement to capture market opportunities and establish trust. Champions the prioritization of customer success and advocates for customized strategies that deliver on their specific needs and objectives. Promotes early involvement of strategic partners in the sales cycle to accelerate customer adoption and value realization at scale. Contributes to multiple rhythms of business (RoB) within the enterprise and incorporates both external (e.g., customer) and internal (e.g., sellers, internal teams) perspectives. Provides insights and feedback to internal teams to enhance go-to-market (GTM) strategies. Coaches and mentors teams on simplifying and aligning sales plays to meet market and customer needs. Serves as a trusted advisor for customers and partners, leveraging insights to drive success in the marketplace. Ensures access to customer support resources through Unified Support, accelerating business value realization and transformation. ## People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. ## Requirements - Bachelor's Degree in Computer Science, Engineering, Information Technology, Business Administration, Analytics, Data Science, or related field AND 8+ years technology-related sales or account management experience OR equivalent experience. - 8+ years people management experience. - Master's Degree in Computer Science, Engineering, Information Technology, Business Administration, Analytics, Data Science, or related field AND 12+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Analytics, Data Science, or related field AND 15+ years technology-related sales or account management experience OR equivalent experience. - 13+ years services sales or account management experience. - 10+ years senior technical sales leadership experience in cloud services growth and consumption. - 10+ years people management experience, including managing high performance sales and technical-specialist teams, coaching solution specialist and account development strategies, and/or leadership roles in multi-tiered large organizations. - Cloud & AI Platform Experience ## Nice to have Cloud & AI Platform Experience