Senior Manager - Sales
Core
Lead enterprise sales strategy and team performance for the Pan India region, driving revenue growth for Genesys's AI-powered customer experience platform.
Role type
Senior Manager, Enterprise Sales (SaaS)
Builds
Enterprise sales pipelines and revenue for Genesys Cloud (AI-powered experience orchestration)
Domain
SaaS / Customer Experience (CX) / Contact Center as a Service (CCaaS)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic planning, People management (8-10 years), Enterprise account management, Forecasting, Pipeline management, Data-driven decision making, Technical understanding of CCaaS/CX
Preferred skills
Engineering degree, PG in Management, CRM tool proficiency, AI/Digital transformation knowledge
Technologies
Genesys Cloud, CRM tools
Responsibilities
Develop and execute sales strategies, Lead and mentor sales teams, Manage key accounts and CXO relationships, Analyze market trends and competitor activity, Manage sales forecasts and budgets
Seniority
Senior, hands-on IC with management focus