Senior Partner Account Manager — GSI & Tech Alliances
Core
Own and grow Genesys business with Global System Integrators (GSIs) and technology ecosystems (AWS, Salesforce, ServiceNow) in the DACH region, driving co-sell motions, pipeline creation, and bookings.
Role type
Senior Partner Account Manager (GSI & Tech Alliances)
Builds
Joint business plans, co-sell pipelines, and multi-level alignment with GSIs and tech partners.
Domain
Enterprise SaaS / Customer Experience (CX) / AI / Cloud
Required skills
Enterprise SaaS sales, co-sell mechanics, pipeline creation, value selling, competitive positioning, executive communication, program management, cloud architecture knowledge
Preferred skills
CX/Contact Center domain expertise, AI/Enterprise Applications experience, data & AI governance
Technologies
Genesys Cloud, AWS, Salesforce, ServiceNow
Responsibilities
Build and execute joint business plans with partners; run enablement paths for partner sales/SE/delivery teams; launch vertical campaigns and ABM motions; progress joint deals through MEDDICC methodology; run QBRs and monthly pipeline reviews.
Seniority
Senior, hands-on IC
