Customer Development Rep
Core
Proactively identify and mitigate customer risks, generate qualified outbound opportunities, and drive MRR growth for existing WordPress customers.
Role type
Customer Development Representative (Sales/Business Development)
Builds
WordPress solutions and services for companies and agencies
Domain
Web hosting and WordPress management
Required skills
Prior sales experience, CRM proficiency (Salesforce), outbound business development, relationship management, churn reduction, quota achievement, solution selling techniques
Preferred skills
Solution Selling, Customer-Centric Selling, Sandler, SPIN methodologies
Technologies
Salesforce.com
Responsibilities
Proactively identify and mitigate customer risks using data and internal systems; Generate qualified outbound opportunities to consistently overachieve a monthly quota; Set and engage in proactive customer meetings to positively reduce churn and drive MRR growth; Accurately research and catalog contact, account, and opportunity information; Expand relationships with clients to understand the full advantage of WordPress solutions; Work as part of a selling team to strengthen relationship development; Articulate the benefits of solutions to existing customers across various industries
Seniority
Individual Contributor, entry-to-mid level sales role