Data Center Concierge
Core
Provides semi-routine administrative and customer support services within data center facilities, coordinating visits, maintaining records, and liaising with cross-functional teams.
Role type
Entry-level data center operations associate
Builds
Data center facility operations and customer on-site experience
Domain
Data center infrastructure / Real estate
Deliverable
physical/clinical work
Required skills
Administrative support, customer service, record keeping, coordination, basic computer literacy
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answer incoming phone calls, coordinate customer visits and schedules, maintain conference rooms and tour schedules, keep records of activities and inventories, escort customers and vendors, provide induction tours, communicate operating procedures to customers, track customer inquiries and shipments, maintain customer care areas.
Seniority
Entry-level, 1-2 years experience