Senior Manager, Customer Upsell, NGTS
Core
Senior Manager leading global expansion and upsell operations for Next Generation Trust Security (NGTS) and Quantum Safe Security solutions, driving growth across the worldwide active renewal base.
Role type
Senior Manager, Global GTM Operations
Builds
Global commercial plays, BOMs, transition playbooks, and deal structures for NGTS and Quantum Safe Security
Domain
Enterprise Cybersecurity / SaaS
Required skills
Global renewal management, Account management, Commercial deal structuring, SaaS entitlement mechanics, Cross-functional co-selling, CRM proficiency (Salesforce, Tableau), Technical security aptitude
Preferred skills
Certificate Lifecycle Management (CLM), PKI, Identity and trust security, GTM scaling initiatives
Technologies
Salesforce, Tableau, Google Workspace
Responsibilities
Execute commercial plays for ACV expansion and overconsumption capture, Align with Idira Renewal Team to identify candidate accounts, Collaborate with M&T Specialists on co-selling and proposals, Build Bills of Materials (BOM) and model transition scenarios, Conduct account entitlement audits for overconsumption, Develop rep-facing resources like calculators and playbooks, Facilitate cross-functional deal execution, Maintain pipeline hygiene in Salesforce and Tableau, Establish global operating procedures for team expansion