Manager, Renewal Management - EMEA
Core
Lead the EMEA renewals team to secure renewal revenue and identify expansion opportunities for Palo Alto Networks' cybersecurity solutions.
Role type
Manager, Renewal Management
Builds
Customer lifecycle efficiency, scalability, and predictability for SaaS/Subscription renewals
Domain
Cybersecurity / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Pipeline forecasting, process improvement, cross-selling, up-selling, contract analysis, team leadership, strategic planning
Preferred skills
SaaS experience, security industry background, SFDC, CPQ, Clari, Microsoft Office Suite
Responsibilities
Lead enterprise and commercial renewal processes in EMEA, partner with Account Executives and Customer Success on high-impact renewals, manage pipeline forecasting and metrics, drive operational rigor for the renewal organization, implement process improvements, develop a playbook for renewal engagement
Seniority
Manager, hands-on leadership