Sales Executive, GSMAi
Core
Managing a portfolio of existing GSMA Intelligence subscription customers to ensure renewal, retention, and revenue growth.
Role type
Senior Account Manager / Customer Success Manager (Renewals)
Builds
Recurring revenue and customer retention for a research and data intelligence platform.
Domain
Telecommunications, Technology, Government, and Professional Services.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Commercial negotiation, account management, subscription renewal strategy, risk identification, stakeholder coordination, proposal development, pricing discussions, procurement management, forecasting, relationship building.
Preferred skills
Understanding of data and research value, ability to influence without authority, experience in international markets.
Technologies
GSMA Intelligence platform, CRM tools, procurement systems.
Responsibilities
Lead renewal conversations from engagement to commercial completion, identify at-risk customers and recovery opportunities, manage pricing and procurement discussions, maintain accurate revenue forecasts, expand relationships through additional users or services.
Seniority
Mid-to-Senior, hands-on IC with commercial accountability.