Renewal Account Manager
Core
Manage assigned UK-based accounts and EMEA territory to drive subscription renewals, reduce churn, and identify upsell opportunities for Palo Alto Networks cybersecurity solutions.
Role type
Senior Renewal Account Manager
Builds
Renewal contracts and expanded cross-platform solutions for enterprise clients
Domain
Cybersecurity / Enterprise Software
Required skills
Quoting and forecasting, Salesforce/CPQ proficiency, churn reduction strategies, stakeholder collaboration, complex quote generation, sales cycle ownership, territory management
Preferred skills
EMEA/UK&I client experience, subscription renewal track record, non-standard product configuration expertise, advanced sales systems proficiency
Responsibilities
Manage assigned territory focusing on quoting, forecasting, and booking renewal contracts; Drive reduction in customer churn and improve on-time renewal rates; Identify upsell, consolidation, and term extension opportunities; Assess customer accounts to evaluate effectiveness and deliver cross-platform solutions; Provide accurate renewal forecasts using SFDC; Coordinate with Field Sales, Inside Sales, and Channel Partners to drive expansion; Own the full Renewal sales cycle from quote generation to closure.
Seniority
Senior, hands-on IC